EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,

• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,

• We provided the team with charging stations,

• We continue to work together for the future of Ukraine.

German-speaking Customer Sales Advisor

We are looking for a German-speaking Customer Sales Advisor to join a newly launched international project in the premium consumer goods industry. The mission of this role is to guide warm leads through their purchasing journey, build trust through consultative communication, and deliver an outstanding customer experience that helps customers make confident buying decisions.

The working schedule is full-time, remote, Monday–Friday (approximately 08:00–17:00 CET).

Your future responsibilities include:

• Contact warm leads who have already expressed interest in the products and requested additional information;

• Conduct outbound calls with customers across the DACH region and other European markets;

• Present products, answer customer questions, and provide personalized sales consultations;

• Build trust and deliver a premium customer experience throughout the purchasing journey;

• Handle basic objections and help customers make informed purchasing decisions;

• Record customer interactions, feedback, and follow-up actions in CRM systems;

• Escalate complex product, pricing, payment, or delivery inquiries to the appropriate internal teams;

• Follow established sales processes, communication standards, and quality guidelines.

Needed experience & skills:

• 1–3 years of experience in sales, customer consulting, customer success, or another customer-facing role;

• German level – C1–C2;

• English level – C1;

• Experience communicating with customers over the phone;

• Strong communication, active listening, and relationship-building skills;

• Confidence in handling objections and guiding customers through the decision-making process;

• Customer-oriented mindset with empathy and a consultative approach;

• Ability to work independently while maintaining high-quality customer interactions.

Nice to have skills:

• Experience working with CRM systems;

• Previous experience with premium products or consultative sales;

• Experience in e-commerce, retail, hospitality, or customer service environments;

• Familiarity with structured sales methodologies.

Work with EverHelp is about:

• The possibility to work fully remotely;

• 20+ vacation days and 10 sick leave days;

• Health & Wellness support;

• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;

• Opportunity for career growth.

Submit your resume and join our team!